Publications

• Book chapter: 2024, Educational Innovation Project for the Coordination of Basic Subjects of the Business Administration Department at Multicentre Level Using OKR Methodology,
  Reference: PROCEEDINGS OF THE 17th INTERNATIONAL CONFERENCE ON INDUSTRIAL ENGINEERING AND INDUSTRIAL MANAGEMENT, Chapter:  21, Pages: 117- 121
  Editorial: Springer – 9783031579967,
  Authors: Estelles-Miguel, Sofia; Ribes-Giner, Gabriela; García Sabater, Julio Juan; Oltra Gutiérrez, Juan Vicente

• Book chapter: 2024, Interoperability in Measuring the Degree of Maturity of Smart Cities,
  Reference: Enterprise Interoperability X: Enterprise Interoperability Through Connected Digital Twins, Chapter:  10, Pages: 111- 121
  Editorial: Elsevier – 978-3-031-24770-5,
  Authors: Pérez-Pérez, Luis Miguel; Oltra Badenes, Raúl Francisco; Oltra Gutiérrez, Juan Vicente

• Thesis: 2024, Unveiling the Power of Digital Transformation in Developing Countries: Towards a Theory of Democratic Consolidation from Inside Out
  Publication date: 11/04/2024
  Author: Doina Stratu Strelet,
  Director/s: Oltra Badenes, Raúl Francisco; Gil Gómez, Hermenegildo

• Paper: 2023, Developing a theory of full democratic consolidation: Exploring the links between democracy and digital transformation in developing eastern European countries,
  Journal: Journal of Business Research, Number , Volume 157, Pagess: –
  DOI: https://doi.org/10.1016/j.jbusres.2022.113543 – HANDLE: http://hdl.handle.net/10251/192201
  Authors: Stratu-Strelet, Doina; Gil Gómez, Hermenegildo; Oltra Badenes, Raúl Francisco; Oltra Gutiérrez, Juan Vicente
  

• Paper: 2023, Exploring the links between democracy and digital transformation in developing Latin America countries: Building a democracy consolidation theory,
  Journal: Technological Forecasting and Social Change, Number , Volume 195, Pagess: –
  DOI: https://doi.org/10.1016/j.techfore.2023.122742 – HANDLE: http://hdl.handle.net/10251/211989
  Authors: Stratu-Strelet, Doina; Gil Gómez, Hermenegildo; Oltra Badenes, Raúl Francisco; Guerola-Navarro, Vicente
  

• Paper: 2023, Is Virtual Rehabilitation Technology Ready to Be Widely Integrated in the Rehabilitation Area? An IT Governance Perspective,
  Journal: Applied Sciences, Number , Volume 13, Pagess: –
  DOI: https://doi.org/10.3390/app13084786 – HANDLE: http://hdl.handle.net/10251/201731
  Authors: Muria-Tarazón, Juan Carlos; Gil Gómez, Hermenegildo; Mesa-Gresa, Patricia; Gil-Gómez, José-Antonio
  

• Paper: 2023, Media or Information Literacy as variables for citizen participation in Public Decision-Making? A Bibliometric Overview,
  Journal: Sustainable Technology and Entrepreneurship, Number , Volume 2, Pagess: –
  DOI: https://doi.org/10.1016/j.stae.2022.100030 – HANDLE: http://hdl.handle.net/10251/196135
  Authors: Guerola-Navarro, Vicente; Stratu-Strelet, Doina; Botella-Carrubi, Dolores; Gil Gómez, Hermenegildo
  

• Thesis: 2023, Modelo multidimensional para la construcción y desarrollo de la capacidad de innovación abierta en pymes.
  Publication date: 19/04/2023
  Author: María Fernanda Díaz Delgado,
  Director/s: Guzman Duque, Alba Patricia; ; Gil Gómez, Hermenegildo

• Book chapter: 2023, Social Networks, Social Media, Social Innovation and Technology for Society,
  Reference: Global Trends in Technology Startup Project Development and ManagementFrom Innovation to Startup Creation, Chapter:  10, Pages: –
  Editorial: Springer – 2197-5701,
  Authors: Ibañez-Peñuela, Ismael Enrique; Gil Gómez, Hermenegildo; Guzman Duque, Alba Patricia

• Paper: 2022, Customer relationship management and its impact on entrepreneurial marketing: a literature review,
  Journal: International Entrepreneurship and Management Journal, Number , Volume , Pagess: –
  DOI: https://doi.org/10.1007/s11365-022-00800-x – HANDLE:
  Authors: Guerola-Navarro, Vicente; Oltra Badenes, Raúl Francisco; Gil Gómez, Hermenegildo; Soto-Acosta, Pedro
  

• Paper: 2022, Evaluation of the knowledge and commitment that students of a university subject focused on organizational behavior have on the Sustainable Development Goals (SDGs), with the aim of increasing the link between university teaching and the SDGs,
  Journal: Innodoct, Number , Volume , Pagess: 29- 36
  DOI: – HANDLE:
  Authors: Guerola-Navarro, Vicente; Oltra Badenes, Raúl Francisco; Gil Gómez, Hermenegildo; Botella-Carrubi, Dolores; Gil-Gómez, José-Antonio
  

• Paper: 2022, Prediction of the Estimated Time of Arrival of container ships on short-sea shipping: A pragmatical analysis,
  Journal: IEEE Latin America Transactions, Number 11, Volume 20, Pagess: 2354- 2362
  DOI: https://doi.org/10.1109/TLA.2022.9904760 – HANDLE:
  Authors: Valero-López, Clara Isabel; Martínez Cavero, Ángel; Oltra Badenes, Raúl Francisco; Gil Gómez, Hermenegildo; Boronat, Fernando; Palau Salvador, Carlos Enrique
  

• Paper: 2022, Seminars given by prestigious professionals to university students: student assessment and critical aspects for educational success,
  Journal: Innodoct, Number , Volume , Pagess: 21- 28
  DOI: – HANDLE:
  Authors: Guerola-Navarro, Vicente; Oltra Badenes, Raúl Francisco; Gil Gómez, Hermenegildo; Botella-Carrubi, Dolores; Gil-Gómez, José-Antonio
  

• Book chapter: 2021, A Genetic Algorithm for Solving the Inventory Routing Problem with Time Windows,
  Reference: New Perspectives on Enterprise Decision-Making Applying Artificial Intelligence Techniques, Chapter:  20, Pages: 463-
  Editorial: Springer- ISBN 978-3-030-71114-6,
  Authors: Gil Gómez, Hermenegildo

• Thesis: 2021, Impacto del grado de implementación del Customer Relationship Management (CRM) y la Estrategia de Innovación en los resultados empresariales. Aplicación al sector vitivinícola español
  Publication date: 08/04/2021
  Author: Vicente Guerola Navarro,
  Director/s: Oltra Badenes, Raúl Francisco; Gil Gómez, Hermenegildo

• Paper: 2021, Analysis of the degree of implementation of the CRM technological solution in the wine production sector in Spain,
  Journal: 3C Empresa, Investigación y pensamiento crítico, Number 2, Volume 10, Pagess: 17- 35
  DOI: https://doi.org/10.17993/3cemp.2021.100246.17-35 – HANDLE:
  Authors: Guerola-Navarro, Vicente; Oltra Badenes, Raúl Francisco; Gil Gómez, Hermenegildo; Saenz-Magdalena, R
  

• Paper: 2021, Critical factors in the institutionalization of e-participation in e-government in Europe: Technology or leadership?,
  Journal: Technological Forecasting and Social Change, Number , Volume 164, Pagess: –
  DOI: https://doi.org/10.1016/j.techfore.2020.120489 – HANDLE:
  Authors: Stratu-Strelet, Doina; Gil Gómez, Hermenegildo; Oltra Badenes, Raúl Francisco; Oltra Gutiérrez, Juan Vicente
  

• Paper: 2021, Crowdfunding: a bibliometric analysis,
  Journal: International Entrepreneurship and Management Journal, Number , Volume , Pagess: –
  DOI: http://doi.org/10.1007/s11365-021-00784-0 – HANDLE:
  Authors: Gil Gómez, Hermenegildo; Oltra Badenes, Raúl Francisco; Guerola-Navarro, Vicente; P Zegarra
  

• Paper: 2021, Customer relationship management and its impact on innovation: A literature review,
  Journal: Journal of Business Research, Number , Volume 129, Pagess: 83- 87
  DOI: https://doi.org/10.1016/j.jbusres.2021.02.050 – HANDLE:
  Authors: Guerola-Navarro, Vicente; Gil Gómez, Hermenegildo; Oltra Badenes, Raúl Francisco; Javier Sendra-Garcia
  

• Paper: 2021, Customer relationship management (CRM) and Innovation: A qualitative comparative analysis (QCA) in the search for improvements on the firm performance in winery sector.,
  Journal: Technological Forecasting and Social Change, Number , Volume 169, Pagess: –
  DOI: https://doi.org/10.1016/j.techfore.2021.120838 – HANDLE:
  Authors: Guerola-Navarro, Vicente; Oltra Badenes, Raúl Francisco; Gil Gómez, Hermenegildo; Agustín Iturricha Fernández
  

• Paper: 2021, Employer branding factors as promoters of the dimensions of employee organizational commitment,
  Journal: Economic Research-Ekonomska Istraživanja, Number , Volume , Pagess: –
  DOI: https://doi.org/10.1080/1331677X.2020.1851280 – HANDLE:
  Authors: Botella-Carrubi, Dolores; Gil Gómez, Hermenegildo; Oltra Badenes, Raúl Francisco; Jabaloyes Vivas, José Manuel
  

• Paper: 2021, Impacto y beneficios derivados del uso de CRM por parte de las empresas del sector de la construcción en España (Proyecto CRM-CONSTR-ES),
  Journal: 3C Empresa, Investigación y pensamiento crítico, Number 4, Volume 10, Pagess: 17- 41
  DOI: https://doi.org/10.17993/3cemp.2021.100448.17-41 – HANDLE:
  Authors: Guerola-Navarro, Vicente; Oltra Badenes, Raúl Francisco; Gil Gómez, Hermenegildo
  

• Paper: 2021, Research model for measuring the impact of Customer Relationship Management (CRM) on performance indicators.,
  Journal: Economic Research-Ekonomska Istraživanja, Number 1, Volume 34, Pagess: 2669- 2691
  DOI: https://doi.org/10.1080/1331677X.2020.1836992 – HANDLE:
  Authors: Guerola-Navarro, Vicente; Oltra Badenes, Raúl Francisco; Gil Gómez, Hermenegildo; Gil-Gómez, José-Antonio
  

• Book chapter: 2020, University Social Responsibility: A Framework That Places It as a Strategic Partner to a European Digital Single Market The Role of Technology-Based Universities,
  Reference: Knowledge Management for Corporate Social Responsibility, Chapter:  12, Pages: 230-
  Editorial: IGI Global- ISBN 9781799848332,
  Authors: Stratu-Strelet, Doina; Lopez-Hernandez, Anna Karina; Guerola-Navarro, Vicente; Gil Gómez, Hermenegildo; Oltra Badenes, Raúl Francisco

• Paper: 2020, Análisis de la relación entre el grado de introducción de CRM y los beneficios de la empresa a través del desempeño organizacional y la innovación empresarial,
  Journal: 3C Empresa, Investigación y pensamiento crítico, Number 1, Volume 9, Pagess: 67- 87
  DOI: https://doi.org/10.17993/3cemp.2020.090141.67-87 – HANDLE:
  Authors: Guerola-Navarro, Vicente; Oltra Badenes, Raúl Francisco; Gil Gómez, Hermenegildo
  

• Paper: 2020, Detonating factors of collaborative innovation from the human capital management,
  Journal: Journal of Enterprising Communities: People and Places in the Global Economy, Number 1, Volume 14, Pagess: 145- 160
  DOI: https://doi.org/10.1108/JEC-10-2019-0102 – HANDLE:
  Authors: Diaz-Delgado, Maria Fernanda; Gil Gómez, Hermenegildo; Oltra Badenes, Raúl Francisco; HUGO MARINEZ-ARDILA
  

• Paper: 2020, Attribution modelling in an omni-channel environment – new requirements and specifications from a practical perspective,
  Journal: International Journal of Electronic Marketing and Retailing (Online), Number 1, Volume 11, Pagess: 81- 111
  DOI: https://doi.org/10.1504/IJEMR.2020.106432 – HANDLE:
  Authors: Nass, Ole; Albors Garrigós, José; Gil Gómez, Hermenegildo; Schoeneberg, Klaus-Peter
  

• Paper: 2020, Customer relationship management: digital transformation and sustainable business model innovation,
  Journal: Economic Research-Ekonomska Istraživanja, Number 1, Volume 33, Pagess: 2733- 2750
  DOI: https://doi.org/10.1080/1331677X.2019.1676283 – HANDLE:
  Authors: Gil Gómez, Hermenegildo; Guerola-Navarro, Vicente; Oltra Badenes, Raúl Francisco; Lozano Quilis, José Antonio
  

• Paper: 2020, Customer relationship management (CRM): a bibliometric analysis,
  Journal: International Journal of Services Operations and Informatics, Number 3, Volume 10, Pagess: 242- 268
  DOI: https://doi.org/10.1504/IJSOI.2020.108988 – HANDLE:
  Authors: Guerola-Navarro, Vicente; Oltra Badenes, Raúl Francisco; Gil Gómez, Hermenegildo; Gil-Gómez, José-Antonio
  

• Paper: 2020, Value creation in listed companies: A bibliometric approach,
  Journal: Journal of Business Research, Number , Volume 115, Pagess: 428- 434
  DOI: https://doi.org/10.1016/j.jbusres.2020.01.012 – HANDLE:
  Authors: Lafont, J.; Ruiz, F.; Gil Gómez, Hermenegildo; Oltra Badenes, Raúl Francisco
  

• Paper: 2020, A Bibliometric Diagnosis and Analysis about Smart Cities,
  Journal: Sustainability, Number 16, Volume 12, Pagess: 1- 43
  DOI: https://doi.org/10.3390/su12166357 – HANDLE:
  Authors: Pérez, Luis Miguel; Oltra Badenes, Raúl Francisco; Oltra Gutiérrez, Juan Vicente; Gil Gómez, Hermenegildo
  

• Paper: 2020, A bibliometric overview of how critical success factors influence on enterprise resource planning implementations,
  Journal: Journal of Intelligent & Fuzzy Systems, Number 5, Volume 38, Pagess: 5475- 5487
  DOI: https://doi.org/10.3233/JIFS-179639 – HANDLE:
  Authors: Vicedo Payà, Pau; Gil Gómez, Hermenegildo; Oltra Badenes, Raúl Francisco; Guerola-Navarro, Vicente
  

• Thesis: 2019, Optimizing Online Marketing Efficiency By Analyzing the Mutual Influence of Online Marketing Channels with Respect to Different Devices
  Publication date: 06/05/2019
  Author: Ole Nass,
  Director/s: Gil Gómez, Hermenegildo; ; Albors Garrigós, José

• Book chapter: 2019, Critical Success Factors on ERP Implementations: A Bibliometric Analysis,
  Reference: Modelling and Simulation in Management Sciences, Chapter:  13, Pages: 169- 181
  Editorial: Springer- ISBN 978-3-030-15412-7,
  Authors: Vicedo Payà, Pau; Gil Gómez, Hermenegildo; Oltra Badenes, Raúl Francisco; Merigó -Lindahl, José María

• Paper: 2019, EID@Cloud: integración de la identificación electrónica en plataformas europeas en la nube de acuerdo con el reglamento eIDAS.,
  Journal: 3C Empresa, Investigación y pensamiento crítico, Number 3, Volume 8, Pagess: 64- 87
  DOI: https://doi.org/10.17993/3cemp.2019.080339.64-87 – HANDLE:
  Authors: Guerola-Navarro, Vicente; Oltra Badenes, Raúl Francisco; Gil Gómez, Hermenegildo; Stratu-Strelet, Doina
  

• Paper: 2019, Is It Possible to Manage the Product Recovery Processes in an ERP? Analysis of Functional Needs,
  Journal: Sustainability, Number 16, Volume 11, Pagess: 1- 16
  DOI: https://doi.org/10.3390/su11164380 – HANDLE:
  Authors: Oltra Badenes, Raúl Francisco; Gil Gómez, Hermenegildo; Guerola-Navarro, Vicente; Vicedo, Pau
  

• Paper: 2019, Methodology and model-based DSS to managing the reallocation of inventory to orders in LHP situations. Application to the ceramics sector,
  Journal: PLoS ONE, Number 7, Volume 14, Pagess: 1- 19
  DOI: https://doi.org/10.1371/journal.pone.0219433 – HANDLE:
  Authors: Oltra Badenes, Raúl Francisco; Gil Gómez, Hermenegildo; Merigó, José M.; Palacios Marqués, Daniel
  

• Paper: 2018, Metodología para la selección de sistemas ERP para pymes,
  Journal: 3C Empresa, Investigación y pensamiento crítico, Number 4, Volume 7, Pagess: 11- 33
  DOI: http://doi.org/10.17993/3cemp.2018.070436.10-33/ – HANDLE:
  Authors: Oltra Badenes, Raúl Francisco; Gil Gómez, Hermenegildo; Guerola-Navarro, Vicente
  

• Paper: 2018, Effectiveness of Virtual Reality for Children and Adolescents with Autism Spectrum Disorder: An Evidence-Based Systematic Review,
  Journal: Sensors, Number 8, Volume 18, Pagess: 1- 15
  DOI: https://doi.org/10.3390/s18082486 – HANDLE:
  Authors: Mesa Gresa, Patricia; Gil Gómez, Hermenegildo; Lozano Quilis, José Antonio; Gil-Gómez, José-Antonio